The Chester Grosvenor - Chester
Step onto an island stitched with moors, cliffs, cobbles, where city light meets sea spray and castle stone holds the hush of centuries. Seek a townhouse suite in London or a boutique hideaway in York; choose a serviced apartment by Edinburgh’s closes or a cottage folded into the Cotswolds, with a hot tub under constellations that feel almost close enough to touch. Touch down through Heathrow or Gatwick and drift toward galleries and gardens; Follow rail lines to peaks, lakes, cathedral spires.
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The Chester Grosvenor
No. of rooms
66
WiFi
Spa/wellness
Parking
Meals
facilities
We speak
ES FR
8.8/10
No. of rooms
66
WiFi
Spa/wellness
Parking
Meals
facilities
We speak
ES FR
8.8/10
This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spas Thermal Suite, complete with herb sauna and steam room.
All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi.
With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost.
The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths.
In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre.
The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
The hotel day starts from hour 15:00 and ends at 11:00.
Arkle is open Thursday to Saturday inclusive.
Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.
The spa is open Thursday to Monday only.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Business Traveller. Suitable for single business traveller with preferential weekday rates. Double or Twin based on availability. ;
Executive Room. Huge rooms with comfortable armchairs and, in most cases, a sofa. ;
Deluxe Room. Individual room with bespoke furniture, luxury decor, bathrobes and air conditioning. ;
Classic Room. With a queen-size bed, air conditioning and free Wi-Fi. ;
Suite. Elegant open-plan suite with a livingdining area, a flat-screen TV. The bathroom has a separate bath and shower. ;
Superior King Room. Features include a TV and an en suite bathroom with free toiletries.
Spa and wellness centreadditional charge
Room service
Guest accommodation is disinfected between stays
Internet services
First aid kit available
Full body massage
All plates, cutlery, glasses and other tableware have been sanitized
Ironing serviceadditional charge
Use of cleaning chemicals that are effective against Coronavirus
24-hour security
CCTV outside property
Coffee house on site
Shared stationery such as printed menus, magazines, pens, and paper removed
Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing in dining areas
Luggage storage
Physical distancing rules followed
Parking on site
Invoice provided
CCTV in common areas
Guest accommodation sealed after cleaning
Head massage
Trouser press
Hand massage
Non-smoking throughout
Non-smoking rooms
Daily housekeeping
Neck massage
Meeting/banquet facilities
Key card access
Staff follow all safety protocols as directed by local authorities
Wine/champagneadditional charge
Free WiFi
WiFi available in all areas
Restaurant
Massageadditional charge
Heating
Breakfast in the room
Linens, towels and laundry washed in accordance with local authority guidelines
Foot massage
Smoke alarms
Fax/photocopying
Packed lunches
Facilities for disabled guests
24-hour front desk
Contactless check-in/check-out
Lift
Air conditioning
Screens or physical barriers placed between staff and guests in appropriate areas
Cashless payment available
Special diet menus (on request)
Dry cleaningadditional charge
Process in place to check health of guests
Bar
Safety deposit box
Fire extinguishers
Delivered food is securely covered
WiFi
Express check-in/check-out
Parking
Hand sanitizer in guest accommodation and key areas
Back massage
Currency exchange
Breakfast takeaway containers
Laundryadditional charge
Concierge service
Face masks for guests available